Return conditions

Return & Exchange


We are sorry if there is a problem with your order. If so:

    •  Returns must be made within 14 days of receipt of the order.
    • Clothing must be returned with the tag unremoved.
    • The clothes cannot have been washed or worn.
    • To return your items to us, we ask that you contact us by email, stating the reason for your return.
    • Let us know if you would like to exchange the item, as we will cover the cost of shipping the new item(s). The order will be generated automatically. Please note that we cannot guarantee the availability of the item in question. If it is no longer in stock, we will issue a refund.
    • For return: By Mondial Relay to the following Relay point:
  • MACHTENS OPTICS
    6 AUDENARDE STREET
    7890 ELLEZELLES
                  Return costs are your responsibility                              

We will refund you via the payment method used for your purchase.

Thank you.